Terms of service
OVERVIEW
This website is operated by Di Vine Importers Limited, trading as DiVine Importers (“we”, “us” and “our”). Throughout the site, the terms “we”, “us” and “our” refer to Di Vine Importers Limited trading as DiVine Importers.
Di Vine Importers Limited offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation browsers, customers, trade account holders, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any Services.
Our store is hosted on Shopify, which provides the online e-commerce platform that enables us to supply our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that:
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You are acting in the course of business.
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You are at least 18 years of age.
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You are authorised to bind the business you represent.
You may not use our products for any unlawful or unauthorised purpose, nor violate any applicable laws in your jurisdiction (including copyright and intellectual property laws).
You must not transmit viruses, malicious code or any destructive material.
Any breach of these Terms may result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that content (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without our express written permission.
Headings are included for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current.
Material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources.
We reserve the right to modify the contents of this site at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
All prices are exclusive of VAT unless otherwise stated.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to:
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Limit sales by account, region or jurisdiction
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Limit quantities
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Discontinue products
Images are illustrative only. Packaging, labelling and vintage may vary.
We do not guarantee that product quality will meet specific commercial expectations beyond statutory requirements.
Returns, if accepted, are handled on a case-by-case basis at our discretion.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit quantities per account, per order or per delivery address.
You agree to provide accurate and complete account information and to update it promptly.
Trade accounts may be suspended for:
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Late payment
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Breach of credit terms
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Misuse of the website
Title to goods remains with Di Vine Importers Limited until full payment is received.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsement.
Use of such tools is entirely at your own risk.
Future features or services added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or materials.
Transactions conducted through third-party sites are at your own risk.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
If you send us comments, ideas, suggestions or other materials, we may use them without restriction or compensation.
We may remove content that we determine to be unlawful, offensive or in breach of these Terms.
You are solely responsible for any content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy:
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if necessary.
We are not obligated to update information except as required by law.
SECTION 12 – PROHIBITED USES
You may not use the site:
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For unlawful purposes
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To infringe intellectual property rights
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To upload malicious code
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To scrape, crawl or extract data
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To collect personal information of others
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To interfere with website security
We may terminate access for prohibited use.
SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free access.
The Service and products are provided “as is” and “as available”.
To the fullest extent permitted by law, Di Vine Importers Limited shall not be liable for indirect or consequential losses, including loss of profit, revenue or business opportunity.
Nothing excludes liability for death or personal injury caused by negligence or fraud.
Our total liability shall not exceed the value of the goods supplied.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Di Vine Importers Limited, its officers, employees and agents against claims arising from your breach of these Terms or violation of law.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
We may terminate access immediately for breach of Terms.
Outstanding payment obligations survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Di Vine Importers Limited
Trading as DiVine Importers
Unit U, Springhead Enterprise Park
Northfleet
Kent
England
DA11 8HJ
Company Number: 03824754
Telephone: 01474 360 081
Email: orders@divineimporters.co.uk